Job Description: Key Account Manager (E-commerce)

The Key Account Manager (E-commerce) is responsible for driving online sales, brand visibility, and customer experience across LUXASIA's e-commerce channels, including brand.com, marketplaces, and key retail partner platforms. This role leads commercial planning, campaign execution, platform optimization, and cross-functional coordination to deliver sustainable growth for prestige beauty brands in line with business objectives.

Key Responsibilities

Commercial management

Own e-commerce sales performance and deliver against monthly, quarterly, and annual revenue targets
Build and execute commercial plans across direct-to-consumer and marketplace channels
Manage online assortment, pricing, promotions, bundles, and launch calendars in alignment with brand strategy
Monitor sales, traffic, conversion, AOV, and other performance metrics to identify growth opportunities and risks
Drive sell-out through effective campaign planning, trading actions, and demand generation

Channel management

Manage day-to-day operations of brand websites,



marketplaces, and third-party e-retail platforms
Ensure product listings, content, visuals, navigation, and merchandising are accurate, optimized, and on-brand
Partner with regional, local, and brand teams to ensure robust online execution across all key channels
Build strong relationships with platform and marketplace account managers to unlock growth opportunities

Campaigns and digital execution

Lead end-to-end execution of online campaigns, product launches, and key trading moments
Coordinate with marketing, CRM, media, design, and brand teams to ensure timely and effective campaign roll-out
Support traffic generation through paid media, affiliates, SEO/SEM, social commerce, and CRM where relevant
Ensure all online activations reflect brand guidelines and premium customer experience standards

Site merchandising and optimization

Oversee website and marketplace merchandising to maxim

📌 Key Account Manager (Mumbai)
🏢 Luxasia
📍 Mumbai