About the Team

The Growth Marketing team at Navi is responsible for activation, engagement, and retention of users who are on the Navi App. The CLM team owns the end-to-end lifecycle of the user, through every message that reaches our customers after they install our app. We operate at high volume, with a robust focus on precision, compliance, and continuous improvement. Our mission is to make every customer communication relevant, useful, timely, and effortlessly clear - so that the customer feels Navi understands them.

About the Role
● Execute marketing campaigns end-to-end on a daily basis - setting up, scheduling, and dispatching across SMS, WhatsApp, email, and push channels with accuracy and speed.
● Maintain detailed, structured records of every campaign run - including audience segments, message variants, send times, and outcomes, so that nothing is lost or ambiguous in the audit trail.
● Work closely with the content and design team to give campaign briefs, refine them, test with real users, and finally test and execute them with high accuracy.




● Analyse the result of each campaign, get learnings, and report them, with clear insights and next steps.
● Maintain the marketing calendar, ensuring that marketing campaigns get created accurately and executed on time.
● Identify recurring friction points in the execution workflow and propose or help implement process improvements, checklists, or alerts to reduce manual error.

What We Expect From You
● A methodical, process-first approach — you follow steps precisely, document everything, and treat shortcuts as a risk .
● Strong attention to detail — you catch discrepancies in audience lists, message content, or scheduling parameters before they go out, not after.
● A collaborative instinct — you ask the right questions when a brief is unclear rather than making assumptions, and you loop in stakeholders early when something looks off.
● A structured mindset around error prevention — you naturally think in terms

📌 Marketing Operations (Bengaluru)
🏢 Navi
📍 Bengaluru