Position

In a challenging and multicultural environment, we are looking for a senior Team Manager to join Referential IT Section in charge of the KYC & Counterparties Referential applications of Crédit Agricole CIB.
The team handles the development of transversal and international projects.
AT CA-CIB we have a robust system to ensure compliance with the regulations and requirements including Know Your Customer (KYC) and Customer Due Diligence (CDD).

Main responsibilities

Provide Team Leadership

Manage the team’s recruitments, objectives setting, appraisal and performance review.
Create an workplace oriented to trust, open communication, creative thinking, and cohesive team effort.
Motivate and inspire team members by setting a good example (role model).
Help develop team members; help resolve dysfunctional behavior.
Strive for team consensus and win-win situation.
Ensure discussions and decisions lead toward conclusion.
Maintain healthy group dynamics.
Ensure that the team members are equipped and trained effectively to participate in the team.
Encourage creativity,



risk-taking, and constant improvement.
Coach the team towards increased quality, performance, and innovation.
Recognize team member accomplishments and outstanding performance.
Manage the team’s recruitments, objectives setting, appraisal and performance review.

Focus the Team on Customer Requirements

Build Roadmap for Short-term to Long-term.
Coordinate with internal and external stakeholder as necessary.
Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.

Coordinate Team Logistics

Ensure deliverables are prepared in line with the requirements.
Help keep the team focused and on track.
Work with other IT Managers and Head of Sections and Departments to obtain necessary resources to support the team's requirements.
Establish meeting times, places, and agendas.

Communicate team status, task accomplishment, and direction

Analyze status reporting of te

📌 Senior IT Team Manager (Mumbai)
🏢 CREDIT AGRICOLE CIB SERVICES PRIVATE
📍 Mumbai