Title: Lead Streaming Engineer
Location: Hyderabad,
Work from office, 24/7 rotational shift.
Experience: 7+Years

We are seeking an experienced and highly skilled Streaming Engineer to join our Streaming Engineering Support team located at our DAZN Hyderabad office. The ideal candidate will play a crucial role in ensuring the reliability and performance of our streaming services, particularly during key events. This position requires a deep technical expertise in streaming technologies with the ability to troubleshoot complex issues and relay information to fellow peer groups. The role demands proactive problem-solving skills, excellent communication, and the ability to work in a high-pressure workplace.

Advanced Troubleshooting:
Provide second-level support for escalated issues from internal and external stakeholders, utilizing advanced troubleshooting techniques to diagnose and resolve complex streaming and infrastructure problems within SLA.
Perform deep analysis to identify the root cause of recurring or critical issues.
Incident Management:




Lead the incident response for high-priority or complex issues, ensuring quick resolution and minimal impact to any events.
Coordinate with DAZN operations and Engineering teams to manage and resolve incidents efficiently.
Root Cause Analysis and Preventive Action:
Conduct in-depth Root Cause Analysis (RCA) for critical incidents, documenting detailed findings and implementing preventive measures.
Develop and refine processes and workflows to prevent the recurrence of similar issues.
Mentorship and Training:
Provide guidance and mentorship to Streaming Support Engineers, helping them to develop their troubleshooting skills and technical knowledge.
Conduct training sessions for Streaming Support Engineers on new tools, processes, and emerging streaming technologies.
Collaboration with OEMs and Third-Party Vendors:
Act as the primary point of contact for OEMs and third-party vendors for complex issues, ensuring they provide

📌 Lead Streaming Engineer (Hyderabad)
🏢 Dazn
📍 Hyderabad