Do you want to help build some of the largest and most consequential enterprise
and customer technology systems in the world? Join Apple’s Information Systems
and Technology (IS&T;) organization. IS&T; is the engine behind everything Apple
does for customers and for the people who build for them. It’s Apple’s central
nervous system. Supporting 2.5 billion active Apple devices, processing billions
of secure transactions, and keeping the technology that defines contemporary life
running flawlessly, IS&T; makes the impossible feel effortless. Do you love
building solutions to handle global complexity and immense scale? Imagine what
you could do here. Customer Systems is part of IS&T; and drives the technology
behind Apple's customer support experience — from contact center operations to
the software powering the iconic Genius Bar. The team also builds and operates
AppleCare's online support platform, which handles 6 billion visits per year,
delivering seamless, high-quality support to Apple customers around the globe.

DESCRIPTION





The Customer Systems Team is looking for an experienced Site Reliability
Engineer. In this role you will design, build and deliver highly scalable,
reliable, secure cloud infrastructure which powers the applications and services
used by Apple’s customers every day. You will work closely with cross functional
teams, business leaders and other partners across Apple to implement new
solutions. If infrastructure as code, automation and intelligent monitoring
excites you then this is the job for you.

MINIMUM QUALIFICATIONS

3+ years experience in designing and building resilient, large-scale, low
latency, cloud and on-prem Infrastructure including Compute, Storage, and
Network Deep expertise in building, deploying and managing Kubernetes clusters
using Spinnaker and Helm Experience in monitoring using Splunk or ELK stack,
Grafana, Prometheus, Alertmanager Experience in setting up and managing CI/CD
pipeline using Jenkins

PREFERRED QUALIFICATIONS

Cloud a

📌 Site Reliability Engineer (Hyderabad)
🏢 Apple
📍 Hyderabad