Overview
Sales Support Representative
Hyderabad, India | Hybrid – 3 Days in the Office
About the Role
The Sales Support Representative is responsible for assisting and supporting the day-to-day activities of sales account managers and partner managers — providing operational, administrative, and coordination support to drive efficiency across the sales and partner experience. You'll play a key role in keeping our teams connected, our customers informed, and our sales engine running smoothly.
Your Role Responsibilities? Here's What You'll Do.
Support and collaborate with the sales team by serving as a liaison between sellers and operational teams to drive business forward in support of our customer base
Update and ensure the accuracy of CRM systems including logging activity, converting leads, updating opportunities, and creating quotes
Execute outbound communications to initiate appointment creation and drive active participant attendance for various events, including all follow-up activities and next steps




Collaborate and engage cross-functional internal teams to meet individual client requirements and complete tasks in a timely and efficient manner
Act as a trusted liaison to customers and partners by providing direct support and coaching, maintaining and building relationships to deliver a positive customer experience
Create, build, and evaluate various reports to provide actionable insights to sales teams, while researching prospects and customer organizations during the lead registration process and prior to sales calls
Role Essentials
What you'll need to be successful in this role:
Bachelor's degree or equivalent experience in a related field
Strong written and verbal communication skills — ability to speak and write with ease, clarity, and impact using a style appropriate to the subject and audience
Highly organized with the ability to successfully multi-task and manage projects independently through to completion
Solid critical thinking and problem-solving

📌 Sales Support Representative (Hyderabad)
🏢 Hyland
📍 Hyderabad