Role Overview
We are looking for a Retail Data & Analytics senior Analyst to support data-driven decision-making across accounts. The ideal candidate will have robust knowledge of retail/e-commerce data, hands-on experience with Databricks and Power BI, and an intermediate understanding of Data Science and statistical modelling.
The role will involve working with large and complex datasets to identify customer, product and trading insights, develop analytical solutions, and create dashboards that enable business stakeholders to make informed decisions.
Key Responsibilities
Analyze retail and e-commerce data to identify trends, customer behaviours and commercial opportunities.
Work with key retail metrics and datasets including:
Customer and product basket analysis
Sessions, visits and conversion funnels
Product views and product performance
Add-to-basket and checkout behaviour
Conversion rate and abandonment
Average Order Value (AOV)
Units per transaction
Customer purchase and retention behaviour
Sales, revenue and margin
Returns and cancellations
Product/category/brand performance
Build and maintain Power BI dashboards and reports for business and senior stakeholders.
Use Databricks to access, transform and analyse large-scale datasets.
Work with SQL and other analytical techniques to extract, transform and validate data.
Partner with Data Science teams to support predictive modelling, segmentation, recommendation, forecasting and experimentation initiatives.
Apply intermediate Data Science concepts including:
Statistical analysis
Hypothesis testing
Regression and classification
Customer segmentation
Feature engineering
Model evaluation and interpretation
A/B testing and experimentation
Translate business questions into analytical requirements and provide clear, actionable insights.
Work closely with Web Analytics, Data Science, BI and commercial teams to ensure consistency of data definitions and metrics.
Support data quality, validation and documentation of key
📌 Retail Business Analyst (Gurugram)
🏢 EXL
📍 Gurugram