Do you want your voice heard and your actions to count?
Discover your prospect with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Position details
We are looking for proactive and detail-oriented Operation Analyst monitor and support IT Infrastructure and application systems Operation Analyst will assess and escalate alerts and events, raise an incidents, follow up of incidents,



liaise and coordinate with technical experts and users, complete the daily tasks in accordance to task schedule The role involves shift work on 24 x 365 rota
Roles and Responsibilities
Monitor, identify and escalate batch failures as and when they occur
Escalate or resolve tickets
System housekeeping, shutdown and start in accordance with defined procedures and SLAs
Monitoring and incident management adhering to strict SLAs
Complete daily check sheet and reporting
Liaise with support team and third parties
To add For Senior Operation Analyst only:
Responsible for coordination of workload across the shift to ensure teams performance in accordance to SLA’s
Providing the SME guidance for other members of staff
Job Requirements
Skills/Experience required
First line computer operations support experience in financial services
Understanding of batch scheduling tools (Control-M, JP1)
Unix and Windows first level suppo

📌 Analyst (Bengaluru)
🏢 Mufg
📍 Bengaluru