Job Description: Key Account Manager (E-commerce)
The Key Account Manager (E-commerce) is responsible for driving online sales, brand visibility, and customer experience across LUXASIA’s e-commerce channels, including brand.com, marketplaces, and key retail partner platforms. This role leads commercial planning, campaign execution, platform optimization, and cross-functional coordination to deliver sustainable growth for prestige beauty brands in line with business objectives.
Key responsibilities
Commercial management
Own e-commerce sales performance and deliver against monthly, quarterly, and annual revenue targets.
Build and execute commercial plans across direct-to-consumer and marketplace channels.
Manage online assortment, pricing, promotions, bundles, and launch calendars in alignment with brand strategy.
Monitor sales, traffic, conversion, AOV, and other performance metrics to identify growth opportunities and risks.
Drive sell-out through effective campaign planning, trading actions, and demand generation.
Channel management
Manage day-to-day operations of brand websites,



marketplaces, and third-party e-retail platforms.
Ensure product listings, content, visuals, navigation, and merchandising are accurate, optimized, and on-brand.
Partner with regional, local, and brand teams to ensure solid online execution across all key channels.
Build strong relationships with platform and marketplace account managers to unlock growth opportunities.
Campaigns and digital execution
Lead end-to-end execution of online campaigns, product launches, and key trading moments.
Coordinate with marketing, CRM, media, design, and brand teams to ensure timely and effective campaign roll-out.
Support traffic generation through paid media, affiliates, SEO/SEM, social commerce, and CRM where relevant.
Ensure all online activations reflect brand guidelines and premium customer experience standards.
Site merchandising and optimization
Oversee website and marketplace merchandising to ma

📌 Key Account Manager (Mumbai)
🏢 Luxasia
📍 Mumbai