Job Description - Brand & E-Commerce

Manager

Company: SAIRAH Jewelry

Location: Navi Mumbai

Position: Brand & E-Commerce Manager

Experience: 3+ Years

Salary: ₹30,000-₹40,000 per month

Key Roles & Responsibilities

E-Commerce & Marketplace Management
- Manage day-to-day operations across Myntra, Nykaa, SAIRAH's own website and

other e-commerce platforms.
- Manage product listings, catalogues, SKUs, product descriptions, images, pricing

and product information.
- Ensure all products are correctly listed and available across relevant platforms.
- Upload new jewellery designs/products daily on the SAIRAH website and other

marketplaces.
- Monitor marketplace orders, cancellations, returns, refunds and RTOs.
- Monitor marketplace SLAs and ensure orders are processed within required

timelines.
- Coordinate with marketplace account managers and platform support teams.
- Manage discounts, promotions, campaigns and marketplace events.
- Monitor marketplace commissions, fees and other applicable charges.

Order Processing, Packing & Dispatch




- Handle the complete order process from order receipt to packing and dispatch.
- Process daily orders received through SAIRAH's website, Myntra, Nykaa and other

platforms.
- Manage product picking, checking, packing, labelling and dispatch.
- Verify the correct product, SKU, quantity, size, plating and other details before

dispatch.
- Ensure jewellery is packed safely according to SAIRAH's packaging standards.
- Coordinate with courier/logistics partners for timely pickup and delivery.
- Monitor pending, delayed, cancelled, returned and RTO orders.
- Maintain daily records of packed and dispatched orders.
- Immediately report any missing, incorrect, damaged or defective products.

Brand & Product Management
- Maintain SAIRAH's brand presentation across all online platforms.
- Coordinate current product launches and daily product uploads.
- Monitor competitor products, pricing and marketplace trends.
- Suggest ideas to improve prod

📌 Brand & E-commerce Manager (Vashi)
🏢 Sairah Jewelry
📍 Vashi