We're Hiring | Customer Support Executive - Luxury Process

Are you passionate about delivering exceptional customer service? We're looking for experienced professionals to join our Luxury Customer Support Process

Position: Customer Support Executive - Luxury Process

Experience Required:
Minimum 6 months of on-paper BPO experience (Voice/Customer Support Process)

Salary:
Up to ₹35,000 CTC per month

Shift Timing:
Morning Shift (8:00 AM - 8:00 PM)

Working Days:
6 Days a Week
Key Responsibilities
- Handle inbound and outbound customer interactions professionally.
- Deliver a premium customer experience with every interaction.
- Resolve customer queries, complaints, and requests efficiently.
- Maintain accurate customer records in the CRM system.
- Achieve quality, productivity, and customer satisfaction targets.
- Follow company policies, SOPs, and process guidelines.




- Escalate complex customer concerns when required.
- Build positive customer relationships through effective communication.
- Maintain professionalism, confidentiality, and process compliance.
- Collaborate with team members to achieve business goals.
Eligibility Criteria

✔ Minimum 6 months of on-paper BPO experience is mandatory.

✔ Excellent verbal and written English communication skills.

✔ Strong customer handling and problem-solving abilities.

✔ Basic computer knowledge and good typing skills.

✔ Comfortable working in a fast-paced setting.

✔ Immediate joiners will be given preference.

HR Pragya

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Pay: ₹28,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Customer Support Executive Luxury Process (Indore)
🏢 CHARISMA ORGANISATION
📍 Indore