Who we are:
- VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.- As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.- We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.- #VOIS #BeUnrivalled #CreateTheFuture

About this Role:




- We are seeking a Fraud Analyst to identify, prevent, and mitigate risks that may lead to financial loss or negative customer experiences. This role focuses on analysing suspicious activities, monitoring fraud patterns, and implementing preventative controls to protect both customers and the organisation while maintaining high service standards.

What you’ll do:
- Monitor customer activity and telecom services to detect potential fraud patterns such as roaming, domestic, AIT, and first-party fraud
- Conduct detailed investigations to confirm or rule out suspected fraudulent behaviour
- Analyse high-risk transactions and accounts with significant service usage or anomalies
- Identify emerging fraud trends and recommend prevention strategies
- Collaborate with stakeholders to ensure adherence to fraud prevention procedures and compliance frameworks
- Maintain quality standards while managing m

📌 Fraud Control-senior Executive-ahmedabad
🏢 Vodafone
📍 Ahmedabad