Responsibilities and Duties
- Raise the works order for compliance for new and ones that are not completed by Landlord.
- Update appointment sheet... to ascertain that the property manager has completed sheet and video for the visit.
- Work on the CRM
- Need to support the team who is in London.
- Work with a UK-based client (Property Management) lettings and commercial department along with the team in India
- Liaise with landlords/tenants/ UK Council officers and tenants on daily basis
- He/she may work as buffer staff on the project for the first few months to train him/ her for 360-degree processes across the project and then will be placed on the vacancy on the project. He / She should be ready to work dynamically.
- Effectively resolve discrepancies and complaints of Landlords and Tenants related to Maintenance Issues.
- Build and maintain relationships with tenants, landlords, local authorities, etc.
- Must be Fluent in English.

Job Timings: Mon




- Fri - 1 PM to 10:30 PM ,Sat - 1 PM to 7:30 PM(During Summers).

Mon
- Fri - 2 PM to 11:30 PM ,Sat - 2 PM to 8:30 PM (During Winters).

Salary: ₹20,000.00 - ₹25,000.00 per month

Ability to commute/relocate:
Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (required)

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:
- Leave encashment

Ability to commute/relocate:
- Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

Education:
- Bachelor's (preferred)

Experience:
- Customer service: 1 year (required)
- International voice process: 1 year (required)

Language:
- English Fluently (required)

Work Location: In person

📌 Customer Service Representative (Rajkot)
🏢 Zobone BPO
📍 Rajkot