Your role: Customer Service - Operations - S2 - USA
What you'll be doing:
- Supporting day-to-day operational activities by processing service requests, transactions, and workflow updates in accordance with established procedures
- Monitoring queues, schedules, and work items to support timely handling of customer needs
- Documenting operational activities, service changes, and exceptions within required systems
- Assisting with operational reporting, data collection, and status updates for internal review
- Escalating service issues, delays, or exceptions to supervisors following defined protocols
- Following service standards, controls, and compliance requirements to support operational accuracy

About Corpay:
About Corpay





Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
- Transparency & Compliance
- Equal Prospect Employer
- Use of Artificial Intelligence in Hiring
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- Pay Philosophy

📌 Process Associate (Nagpur)
🏢 Corpay
📍 Nagpur