Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Generate and qualify leads for the sales team.
- Explain company products and services to customers.
- Maintain and update customer databases and records.
- Follow up with clients regarding inquiries and quotations.
- Handle customer queries and provide timely responses.
- Coordinate with internal teams to ensure smooth communication.
- Achieve daily and monthly calling targets.
- Prepare call reports and maintain records of customer interactions.
Requirements:
- Excellent communication and interpersonal skills.
- Basic knowledge of MS Office and computer operations.
- Solid follow-up and customer handling skills.
- Ability to work in a target-oriented environment.
- Good organizational and time management skills.
- Knowledge of the PEB or construction industry will be an added advantage.