Key Responsibilities:
- Data Cleaning and Preprocessing: Clean and structure data to remove inaccuracies, inconsistencies, and duplicates. Prepare datasets through normalization, transformation, and encoding.
- Data Quality Management: Monitor and audit data quality on a regular basis, implementing actions to maintain and continuously improve data standards.
- Data Enrichment: Gather and integrate additional customer-related data (primarily from Salesforce CRM), ensuring accuracy, timeliness, and alignment with the defined data architecture. Ensure compliance with data governance and regulatory requirements.
- Data Modeling: Develop and maintain data models to support business needs, including segmentation, structuring, and analytical use cases.
- Master Data Management: Contribute to and execute the Master Data Management strategy and roadmap.
- Customer Experience Data Strategy Support: Support the implementation of data collection, storage, and modeling strategies for the Customer Experience function.
- Documentation & Enablement:



Develop documentation and training materials to support stakeholders and embed Master Data Management best practices.
- Stakeholder Management: Build strong working relationships and foster effective communication with data owners and stakeholders across functions and geographies.

Requirements:
- Education: Graduate degree in a relevant field (e.g., Finance, IT, Computer Science) or equivalent work experience
- Language: Fluent or native English (written and spoken)
- Technical Skills:
- Advanced MS Excel
- Experience with Salesforce
- Knowledge (novice to intermediate) of SQL, Python, -R, or Power BI is a strong asset
- Experience:
- Minimum 3-5 years overall experience, minimum 2+ years in data management, including:
- Processing and managing data from multiple sources
- Driving data quality improvement initiatives using root cause analysis
- Interfacing with business stakeholders
- Experience in a corporate business setting
- So

📌 Business Data Operations Analyst (Hyderabad)
🏢 Carrier
📍 Hyderabad