A CRM is basically the go-to person for making sure customers have a great experience, from the moment they walk in to after they've bought their two-wheeler. They handle things like:
- Greeting and Assisting: Welcoming customers, understanding their needs, and guiding them to the right sales team.
- Handling Inquiries: Answering questions about models, features, pricing, and financing.
- Managing Feedback: Listening to customer comments, both good and bad, and finding solutions.
- Resolving Issues: Dealing with any complaints or problems customers might have to ensure they leave happy.
- Building Relationships: Keeping in touch with customers, following up after sales, and encouraging repeat business.
- Coordinating with Teams: Working closely with telecallers, sales and finance departments to ensure a smooth customer journey.

Basically, they're all about making sure every customer feels valued and has a positive interaction with the showroom.

Pay: From ₹20,000.00 per month

Perks:
- Paid time off

Experience:
- Automobile Dealership: 3 years (required)

Location:
- Lajpat Nagar, Delhi, Delhi (required)

Work Location: In person

📌 Customer Relations Manager (Lajpat Nagar)
🏢 Sapphire Bikes
📍 Lajpat Nagar