Key Responsibilities
- Upload and manage products on the website with accurate descriptions, pricing, images, and details
- Maintain and organize website product listings regularly
- Coordinate and manage online orders from confirmation to dispatch
- Communicate with customers regarding orders, production updates, shipping, deliveries, and support queries
- Coordinate with the production and dispatch teams to ensure timely order fulfillment
- Monitor website inventory updates and product availability
- Assist in improving product presentation and website content
- Handle customer follow-ups and provide excellent customer service
- Support online sales activities and help improve customer experience
- Maintain records of orders, dispatches, and customer communications

Requirements:
- Good communication skills in English




- Basic knowledge of website/product content management
- Familiarity with e-commerce platforms and online order handling
- Attention to detail and valuable organizational skills
- Ability to manage multiple tasks efficiently
- Basic understanding of social media or online sales platforms is an added advantage
- Proficiency in MS Excel/Google Sheets preferred

Preferred Skills
- Content writing or product description writing skills
- Customer handling and coordination abilities
- Problem-solving mindset and quick learning ability
- Experience in e-commerce or online sales coordination is preferred

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Online Sales Coordinator- Website Manager (Kochi)
🏢 Zaylee
📍 Kochi