Key Responsibilities & Duties
- Lead Management & Outreach: Perform high-volume outbound cold-calls to prospective students and parents, nurturing leads from various sources (online, social media).
- Admissions Counseling: Explain course details, curriculum, fee structures, and career prospects to students to help them make informed decisions.
- Conversion and Sales: Drive the entire sales process, from inquiry to final fee payment and seat registration.
- Documentation & Coordination: Guide students through the admission documentation process and ensure all necessary paperwork is completed accurately.
- Database Management: Maintain updated, detailed records of all interactions in a CRM system or MS Excel.
Key Requirements & Skills
- Experience: 0-2 years of experience in telecalling, tele-sales, or educational counseling.
- Communication Skills: Solid oral and written communication skills in English and local languages (e.g., Hindi) to interact effectively with parents and students.