About us:
Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions - faster. For 26 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights.

Responsibilities:
Manage international and multi-country Qualitative Market Research RFQs.
Work closely with the Qualitative Research Team and Client Directors to understand the Market Research project requirements and specifications and choose the best external agencies to partner with.
Work with different external agencies which provide Market Research related services like fieldwork, translations, moderation, freelancing etc.




Work closely with Regional Qualitative Director to price Market Research projects and maintain target margins.
Develop and maintain solid relationship with suppliers to ensure reliable service delivery.
Onboard new vendors proactively by constantly improving quality, cost, and delivery.
Ensure purchase orders are processed and delivered to external suppliers in a timely manner.
Ensure process compliance as per company policies & procedures.
Work closely with Accounts Payable team to troubleshoot any purchase order or invoicing related issues.
Be agile in adopting new tools, ways of working towards continuous improvement to better business outcomes.
Provide market insights and intelligence to make informed sourcing decisions.

Skills & Requirements:
1+ years of Qualitative Market Research experience.
Understanding of Procurement preferred but not mandatory.
Excellent communication and interperso

📌 Sales Ops (Mumbai)
🏢 Toluna
📍 Mumbai