Plant Supervisor - 1 : Taloja,
Qualification : Diploma Mechanical / ITI Mechanical with 4 to 8 years of service technician experience in compressor spares.
CTC - 5 lpa to 6 lpa (Plus mediclaim)
Job Summary:Service Maintenance at Client’s site, Commissioning at clients’ site, Visit during AMC contracts, Coordination with Service Engineer for compressor spares
SERVICE AND MAINTAINANCE(DAILY JOB)
- Visit the customers for complaint logged, attending technical difficulties and resolve the complaints of the customer.
- Identifying technical difficulties/ loopholes in the system & suggesting the remedy to the customers.
- Giving feedback to customers with respect to solutions for their problems.
- Updating Service Engineer/ Sales personnel regarding the status of the complaint within 24 hrs from the receipt of complaint.
- Identifying & reporting about the different types of equipment’s installed at Client’s site.
- Checking all the parameters of the system of the customer & suggest whether it’s appropriate.
- Commissioning of the system at Customer’s site.
- Handling replacement & refurbishment tasks at customer’s end.
Servicing to be done in 48 hours inside Mumbai and 72 hours outside Mumbai
REPORTS
- Submitting weekly report on:
1. The complaints attended & resolved on a daily basis.
The Spares & refurbishments replaced at customer’s site.
SPARES
Forward enquiries/ requirement to spares from site.