Key Responsibilities:
- Handle customer queries, feedback, and complaints professionally
- Build and maintain robust guest relationships
- Ensure high levels of customer satisfaction and service standards
- Coordinate with operations and outlet teams for smooth guest experience
- Follow up with guests for feedback and repeat business
- Maintain customer records and reports
- Support guest engagement activities and promotions

Requirements:
- Minimum 1-3 years of experience in F&B; or Hospitality industry
- Strong communication and interpersonal skills
- Good problem-solving and coordination abilities
- Presentable and customer-oriented personality
- Basic knowledge of MS Office and POS systems preferred
- Ability to work in rotational shifts and under pressure
- Experience in restaurants, cafés, hotels, or hospitality brands
- Immediate joiners preferred

Pay: ₹28,000.00 - ₹32,000.00 per month

Benefits:
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Strong Customer Relationship Executive (Saki Naka)
🏢 Vanilla Miel
📍 Saki Naka