The Receptionist / Guest Relation Officer will serve as the first point of contact for guests and visitors, ensuring a warm welcome and seamless assistance. This role requires patience, attentiveness, and strong communication skills to provide an exceptional guest experience.
- Key Responsibilities_
- Guest Welcome: Greet and receive guests with courtesy, warmth, and professionalism.
- Active Listening: Listen attentively to guest needs, concerns, or queries with patience and empathy.
- Reception Management: Stay focused at the reception desk, ensuring smooth operations and maintaining a professional environment.
- Guest Assistance: Connect guests with the required departments or services promptly.
- Responsive Communication: Respond to guest inquiries with eagerness, alertness, and accuracy.
- Prompt Service: Deliver timely responses and solutions to guest requests.
- Required Competencies_
- Ability to remain calm and composed in all guest interactions.




- Strong attention to detail and ability to stay attentive at the reception desk.
- Clear, polite, and professional verbal and written communication.
- Ability to understand guest needs and respond appropriately.
- Quick and efficient handling of guest requests.
- Maintain a positive attitude and qualified demeanour at all times.
- Qualifications_

Bachelor’s degree or diploma in Hospitality (preferred).
- Prior experience in reception, front office, or guest relations roles is an advantage.
- Proficiency in MS Office and basic administrative tools.
- Strong interpersonal skills and customer service orientation.

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits:
- Health insurance
- Provident Fund

Work Location: In person

📌 Guest Relation Executive (Ranchi)
🏢 Reliable Infrawork
📍 Ranchi