Job Information:
Date Opened
13/05/2026
Job Type
Full time
Industry
Technology
Work Experience
10 years +
City
Noida
Province
Uttar Pradesh
Country
India
Postal Code
201303
Delivery & Operations Management
- Own and manage end-to-end delivery of projects/programs, ensuring adherence to scope, timelines, quality, and budgets
- Establish and monitor delivery governance, KPIs, SLAs, and performance metrics
- Drive operational efficiency through continuous process improvements
- Proactively manage delivery risks, issues, and escalations
Technical Leadership
- Provide strong technical guidance and oversight across delivery teams
- Review and validate solution designs, architecture, and technical decisions
- Ensure use of appropriate technologies, tools, and best practices
- Collaborate closely with engineering, product, and QA teams for seamless delivery
- Team & People Management
- Lead, mentor, and manage cross-functional delivery and operations teams
- Oversee capacity planning, performance management, and skill development
- Build a high-performing,
collaborative, and accountable team culture
Stakeholder & Client Management
- Act as the primary escalation and communication point for senior stakeholders and clients
- Provide regular updates on delivery status, risks, and mitigation plans
- Ensure high customer satisfaction and long-term relationship management
Process & Continuous Improvement
- Define, implement, and optimize delivery models (Agile, Scrum, Waterfall, or Hybrid)
- Drive continuous improvement initiatives to enhance productivity and quality
- Ensure compliance with organizational and industry standards
- Requirements:
Educational Qualifications
- Bachelor’s degree in Engineering, Computer Science, or related field.
- Experience
- 10-12 years of product management experience in B2B SaaS, preferably across platforms, internal tools, and customer-facing products.
- Functional Skills:
- Solid technical background with hands-on understand
📌 Delivery Head (Noida)
🏢 Rezo.AI
📍 Noida