DESCRIPTION:
The role supports the team that works with sellers to help improve their success at Amazon by building and nurturing an operational partnership to deliver in mentioned spaces. The associate will help to create an engaging experience for our seller partners by driving issue resolution in a timely manner. He/She will have the chance to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface.

Key job responsibilities
Ensure seller / vendor operational performance delivery inline with targets
Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders
Work closely with vendor operations teams on strategies to reduce cost-to-serve, lead time, and waste across the end-to-end supply chain
Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time
Create, write and review business cases,



perform supporting research and analysis, write specifications, and drive the product development schedule from strategy to execution.
Retrieve and analyze data using Excel, Access, SQL or other data management systems
Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program

About the team
SIMS team supports sellers in navigating Amazon's systems, aiming to enhance both seller and customer experiences. As a team member, you will provide comprehensive support to sellers, helping them improve their capabilities and optimize customer satisfaction. Your responsibilities include focusing on inbound management processes, and gathering valuable insights from sellers and customers to identify areas for improvement. You'll guide sellers towards self-sufficiency on the Amazon platform while also init

📌 Sr. Ops Associate (Bengaluru)
🏢 ASSPL - Karnataka
📍 Bengaluru