Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers.
- Full-Time positions available (6 day work week)
- Shifts available between 4pm-10am IST
- Fluent in speaking, writing, and reading English Required
- Great, secure, premier office located in Goregaon West, Mumbai with lots of perks - lounge, game room, onsite parking + much more
- Mentoring and guidance from Canadian Management Team

Requirements:
- Experience working in a Call Center environment handling incoming and/or making outgoing calls
- Customer Service oriented in developing and maintaining a positive customer interaction
- Strong English communication and people skills - written and verbal communication
- Open to flexibility in schedule including working extended or extra shifts




- Providing an exceptional customer service experience on every call
- Experience in the telecommunications industry an asset

What We Offer
- Salary, Bonus, Health Perks + much more
- Paid Time Off, Training and Development
- Ongoing English and Customer Service development classes

Location

Must be able to commute to our office located in Goregaon West, Mumbai

Pay: From ₹45,000.00 per month

Benefits:
- Health insurance
- Paid time off
- Provident Fund

Experience:
- Call center: 3 years (preferred)
- Technical support: 1 year (preferred)
- Telecommunication: 1 year (preferred)

Work Location: In person

📌 Inbound Customer Service Representative (Mumbai)
🏢 Unified CX Solutions
📍 Mumbai