Purpose Centralise and manage bookings across properties and channels, proactively drive group/corporate/OTA sales, convert social media leads, and handle MICE enquiries to maximise revenue and market share.

Operate the CRS and channel manager to create/modify/cancel reservations, maintain allotments and room blocks, and update inventory across the portfolio.

Proactively sell and manage accounts: identify and pursue corporate accounts, travel agents, wholesalers and OTA partnerships; negotiate contracts, load negotiated rates and manage allotments. Handle MICE and group enquiries: qualify leads, prepare costed proposals (room blocks, meeting space, F&B;, AV), issue pro-formas/contracts, secure deposits and coordinate handover to on-property events teams.

Manage social media booking channels and inboxes (Facebook, Instagram, X, LinkedIn, WhatsApp Business): respond to enquiries, convert leads to confirmed bookings, and work with Marketing on promotional content and paid campaigns. Upsell room categories, meeting packages and ancillaries (F&B;, transfers,



activities); present packaged offers to increase RevPAR and average booking value.

Maintain and develop key client relationships—corporate bookers, TMCs, event planners and wholesalers—conduct regular account reviews and seek incremental business opportunities.

Prepare and present regular reports: pickup, group pick-up vs block, channel performance, social media lead-to-booking ratios, revenue forecasts and contribution vs targets.

Liaise with Revenue Management, Sales, Operations and Finance to set rate strategies, manage group concessions, ensure correct billing and maintain contract compliance.

Ensure data protection and payment security (PCI DSS), accurate contract documentation and timely invoicing/settlement.

Sales & commercial duties (added) Develop and execute short-term sales plans for direct and indirect channels to hit monthly and quarterly revenue targets.

Issue RFP responses for MICE and corporate

📌 Reservation Executive (Pune)
🏢 Equify Realty
📍 Pune