06 Sep
|
Trapeza Neobank of India
|
Moti Nagar
06 Sep
Trapeza Neobank of India
Moti Nagar
Key Responsibilities
- Resolve customer complaints and issues with empathy and efficiency
- Provide accurate information about products, services, and company policies
- Maintain detailed records of customer interactions and transactions
- Escalate complex issues to the appropriate internal teams when necessary
- Follow up with customers to ensure resolution and satisfaction
- Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores
- Continuously update knowledge of company offerings and processes
Pay: Up to ₹20,000.00 per month
Application Question(s):
- Immediate Joiner
Work Location: In person
📌 Customer Service (Moti Nagar)
🏢 Trapeza Neobank of India
📍 Moti Nagar