06 Sep
|
Tradepass
|
Bengaluru
06 Sep
Tradepass
Bengaluru
Job Title: Client Relations Executive
Location: Bangalore, India
Department: Finance & Client Relations
Reports To: Senior Executive - Finance & Accounts
Employment Type: Full time
Industry: B2B Events / Conferences
- About Tradepass LLP:
At Tradepass LLP, we specialize in delivering world-class business events and conferences that connect global leaders and innovators. To support our growing operations, we are looking for a proactive and relationship driven Client Relations Officer to strengthen client engagement and support our Accounts Receivable team.
- Role Overview:
The Client Relations Officer will play a crucial role in maintaining healthy client relationships post-deal closure, ensuring timely payment collections and providing a supporting hand to the Accounts Receivable team. This role requires excellent communication skills, a client-focused approach, and the ability to handle sensitive financial discussions professionally.
- Key Responsibilities:
Client Relationship Management
- Act as the primary point of contact for clients after deal closure,
ensuring smooth onboarding and addressing initial queries.
- Build and nurture long-term relationships with clients to foster trust and repeat business opportunities.
- Accounts Receivable Support
- Collaborate closely with the Accounts Receivable team to monitor outstanding payments and follow up with clients for timely collections.
- Proactively communicate payment terms, reminders, and escalate delays where necessary.
- Address client concerns regarding invoices or payment processes and coordinate with internal teams for resolution.
- Maintain an updated record of all client communications and payment commitments.
- Reporting & Coordination
- Provide weekly updates on payment statuses, pending collections, and potential risks to the finance team.
- Assist in preparing aging reports and collection forecasts.
- Work cross-functionally with sales, production, and finance teams to ensure seamless client servi
📌 Client Relations Executive (Bengaluru)
🏢 Tradepass
📍 Bengaluru