Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service centre inbound operations
- Monitor the daily in scan and out scan of shipments and related paperwork
- Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordingly
- Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
- Check and hand over delivery sheets to the delivery staff
- Ensure secure, timely and profitable delivery of shipments to customers and reduce instances of undelivered shipments, RTOs etc
📌 Territory Service Representative (Indore)
🏢 Dhl
📍 Indore