Submitcore Pvt. Ltd. is a growing digital marketing and SEO company based in Mohali, helping businesses worldwide with scalable marketing and outreach solutions. We work with agencies, SaaS companies, eCommerce brands, and businesses across multiple industries.
Role Overview
We are looking for a CRM Executive who can manage leads, client communication workflows, follow-ups, pipeline updates, and overall CRM hygiene.
- Key Responsibilities -CRM & Lead Management
- Handle timely follow-ups with prospects and existing clients Coordinate with the sales team regarding pending responses and deal progress Send proposals, pricing documents, onboarding details, and reminders
- Prepare daily and weekly CRM reports Monitor lead conversion stages and response timelines
- Coordinate with operations regarding order status and delivery updates Keep client records and communication history organized Process & Workflow Management
- Improve CRM processes and workflow efficiency Maintain data cleanliness and remove duplicate entries
- Help automate repetitive workflows where possible Support the team in creating SOPs and communication templates
- Required Skills Good English communication skills (written and verbal)
- Strong organizational and multitasking abilities Attention to detail Fast learner with problem-solving mindset
- Experience 1-3 years of experience in CRM, sales coordination, client servicing, or operations support Working Style:
- Proactive and responsive Strong ownership mindset Process-oriented
- Good team coordination