Job Title: CRM Executive
Experience: 1-2 Years
Location: Shalimar bagh

Job Summary:
Key Responsibilities:
- Manage and maintain the Customer Relationship Management (CRM) system.
- Build and maintain strong relationships with customers to ensure satisfaction and retention.
- Handle customer queries, complaints, and follow-ups in a timely and professional manner.
- Coordinate with internal teams (sales, marketing, support) to ensure seamless customer experience.
- Track customer interactions and update records accurately in the CRM system.
- Analyze customer data and generate reports to identify trends and improvement areas.
- Support customer engagement campaigns and initiatives.
- Ensure timely resolution of issues and maintain high service standards.





Required Skills & Qualifications:
- 1-2 years of experience in CRM, customer support, or a similar role.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship management abilities.
- Proficiency in CRM tools and MS Excel.
- Good analytical and problem-solving skills.
- Ability to multitask and work in a fast-paced workplace.
- Customer-focused mindset with attention to detail.

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:
- Health insurance
- Paid sick time

Work Location: In person

📌 CRM Executive (Shalimar Bagh)
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📍 Shalimar Bagh