Collection Executive - Key Responsibilities
- Contact customers via calls or visits to collect pending payments.
- Maintain regular follow-ups with customers for overdue accounts.
- Explain payment schedules and resolve customer queries related to dues.
- Maintain accurate records of collections and update reports.
- Coordinate with the sales/accounts team regarding payment status.
- Ensure timely recovery of outstanding amounts as per company policy.
- Maintain professional communication and customer relationships.