Job Summary

A Banking Customer Relationship Executive is responsible for building and maintaining strong relationships with customers, understanding their financial needs, and promoting banking products and services. The role focuses on customer satisfaction, retention, and business growth.

Key Responsibilities
- Develop and maintain relationships with recent and existing customers
- Understand customer financial needs and offer suitable banking products
- Promote products such as savings accounts, loans, credit cards, and insurance
- Handle customer queries and provide timely resolutions
- Ensure high levels of customer satisfaction and service quality
- Achieve sales targets and business goals
- Maintain customer records and update CRM systems




- Follow up with customers for service feedback and cross-selling opportunities
- Ensure compliance with banking rules and KYC guidelines

Required Skills:
- Good communication and interpersonal skills
- Sales and negotiation skills
- Customer handling ability
- Basic knowledge of banking products
- Computer knowledge
- Problem-solving and relationship management skills

Job Type: Fresher

Pay: ₹9,756.00 - ₹20,078.00 per month

Benefits:
- Health insurance
- Provident Fund

Education:
- Higher Secondary(12th Pass) (preferred)

Work Location: In person

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