Key Responsibilities
- Greet and assist customers in a professional and friendly manner.
- Understand customer preferences and recommend suitable jewellery pieces.
- Showcase and explain product features including gemstones, metals, craftsmanship, and pricing.
- Achieve individual and store sales targets.
- Maintain visual merchandising standards and ensure displays are attractive and organized.
- Handle billing, invoicing, and payment processing accurately.
- Build and maintain strong relationships with customers for repeat business.
- Manage customer queries, complaints, and after-sales service requests.
- Ensure proper handling, security, and maintenance of jewelry inventory.
- Stay updated on new collections, product knowledge, and market trends.
Required Qualifications
- Bachelor’s degree or equivalent qualification preferred.
- Prior experience in retail sales, luxury retail,
or jewelry sales will be an advantage.
- Freshers with strong customer service skills may also apply.
Key Skills
- Excellent communication and interpersonal skills
- Strong sales and negotiation skills
- Customer service orientation
- Attention to detail and product presentation
- Basic knowledge of billing systems and POS software
- Ability to work in a fast-paced retail workplace
Experience
- 1-3 years of experience in retail or jewelers sales.
Preferred Attributes
- Passion for jewelers and fashion trends
- Pleasant personality with a professional appearance
- Ability to build long-term customer relationships