Designation: Billing Executive/ Front Desk Executive
Location: Patna, Bihar
Joining: Immediate
Hospital Name: Jeevandan Multispeciality Hospital
Job Overview
A Billing Executive in a hospital is responsible for preparing accurate patient bills, coordinating with insurance providers, maintaining billing records, and ensuring timely payment processing. The role requires attention to detail, knowledge of hospital billing procedures, and strong coordination with patients, doctors, and insurance companies.
Key Responsibilities:
1. Patient Billing
- Generate bills for inpatient and outpatient services.
- Ensure all medical services, tests, medicines, and procedures are correctly billed.
- Verify patient details before finalizing bills.
2. Insurance & TPA Coordination
- Coordinate with insurance companies and Third Party Administrators (TPA) for cashless approvals and claims.
- Prepare insurance documentation and submit claims.
3. Billing Verification
- Cross-check treatment charges, pharmacy bills, laboratory charges, and doctor consultation fees.
- Resolve discrepancies in billing records.
4. Payment Processing
- Collect payments via cash, card, or online modes.
- Generate receipts and update payment records.
5. Discharge Billing
- Prepare final bills during patient discharge.
- Ensure all services are included before settlement.
6. Record Maintenance
- Maintain billing records, invoices, and payment receipts.
- Update hospital management software regularly.
7. Customer Support
- Explain billing details to patients and their relatives.
- Address billing-related queries and complaints.
Required Skills & Qualifications:
- Education: Any graduate or Diploma or certification in Hospital Administration orrelated field(preferred).
- Experience: Minimum 2 years of experience in a hospital or healthcare front office preferred.
- Technical Skills:
- Proficiency in hospital management software (HMS/EHR systems),
- Valuable knowledge of Microsoft Office (Word, Excel, Outlo