Job Title- Front Office Associate

Job Location- Gandhidham, Kutch, Gujarat

The Front Office Associate is responsible for managing guest check-in and check-out, handling reservations, and providing excellent customer service to ensure a smooth and pleasant guest experience at the hotel.

Key Responsibilities
- Welcome guests and manage check-in and check-out procedures.
- Handle reservations, room allocations, and booking inquiries.
- Respond to guest queries, requests, and complaints professionally.
- Coordinate with housekeeping for room readiness.
- Maintain guest records, billing, and payment processing.
- Ensure lobby cleanliness and front office presentation.
- Follow hotel policies and service standards.

Requirements:
- Graduate or Diploma in Hotel Management preferred.
- 1-3 years experience in hotel front office.
- Valuable communication and guest-handling skills.
- Basic knowledge of PMS software preferred.
- Presentable with a customer-service attitude.
- Willingness to work shifts, weekends, and holidays.

Pay: ₹14,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Office Associate (Gandhidham)
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