Sales & Customer Experience Associate

Location: Surat, Gujarat (In-person)

Salary: ₹42,000 - ₹53,000/month (gross)

Shift: 5-day workweek. Overnight Shift aligned with U.S. hours (start between 6:30 PM - 6:30 AM IST)

Are you a strong communicator who enjoys building relationships and delivering exceptional customer experiences?

What You’ll Do:
- Support clients throughout their buying journey — from inquiry to post-purchase.
- Manage and update customer records in our CRM system.:
- Work closely with the sales team to drive revenue and enhance customer retention.:
- Deliver exceptional service that reflects the values of a premium brand.

What You Bring:
- 1+ year experience in a customer-facing role (sales, consulting, or customer service).




- Fluency in English - both spoken and written - is a non-negotiable requirement.
- Proficiency with computers and tools like Google Workspace; CRM experience is a plus.
- Ability to stay organized, multitask, and prioritize in a fast-paced environment.

Why You’ll Love Working With Us:
- Job Security - Over 35 years in business and growing
- Career Growth - Learn, grow, and advance in the luxury e-commerce industry
- Compensation & Schedule:
- Salary: ₹42,000 - ₹53,000/month (gross)
- Schedule: 5-day workweek | Overnight shift (aligned with U.S. EST hours)
- Location: In office at Office 901-902, Rio Empire, Opp. Pal RTO, Surat

📌 Sales Executive (Surat)
🏢 Brilliance
📍 Surat