Job description:
We’re Hiring: TELE CALLER/ Customer Care Executive - Male/Female

Location: Jolly Agri Exim Pvt. Ltd.

6th Floor, City Square Building, Nr. Vikash Pharmacy, Amin Marg, Rajkot - 360001 (Gujarat - India)

Experience: 1-2 years

Language: English/Hindi

Key Responsibilities
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- interacting with customers to ensure they have a desirable and shareable experience





Required Skills & Qualifications

Bachelor’s degree in Commerce, Finance, Business, or related field

1-2 years of experience

Solid communication and interpersonal skills

Ability to multitask and manage deadlines effectively

What We Offer

clear verbal and written communication in English & Hindi, active listening, and the ability to adapt tone and language based on the customer's needs and emotional state.

Benefits:
- Cell phone reimbursement

Work Location: Remote

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
- Cell phone reimbursement

Work Location: In person

📌 Tele Marketing Executive (Rajkot)
🏢 Jolly Group of Companies
📍 Rajkot