Key Responsibilities:
- Provide product information and recommend suitable solutions
- Convert inquiries into sales opportunities
- Follow up with potential and existing customers
- Maintain customer database and track interactions
- Coordinate with sales, logistics, and support teams
- Resolve complaints efficiently while maintaining customer satisfaction
- Achieve monthly sales targets and KPIs
- Prepare daily, weekly, and monthly reports

Requirements:
- Bachelor’s degree or relevant experience
- Robust communication skills (English & Hindi)
- Basic understanding of sales processes and customer handling
- Proficiency in MS Office (Excel, Word)
- Ability to multitask and work under pressure
- Prior experience in customer service or sales preferred

Pay: ₹12,000.00 - ₹20,000.00 per month

Ability to commute/relocate:
- North Goa District, Goa: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Willingness to travel:
- 75% (required)

Work Location: Hybrid remote in North Goa District, Goa

📌 Customer Service Representative (North Goa)
🏢 OVLOX INDIA
📍 North Goa