06 Sep
|
HSBC Global Services
|
Bengaluru
06 Sep
HSBC Global Services
Bengaluru
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting recent direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Processor Billing Services
Purpose of the role
- Wholesale Servicing Operations is a part of DBS Operations and delivers a centralized operations utility for HSBC's Corporate Digital Channels (including HSBCnet, Host-to-Host Connect, and SWIFT net) supporting payments, cards, receivables, liquidity, trade, supply chain finance, custody, securities services,
and money market trading solutions globally across Europe, Asia, Middle East, North and Latin America.
- The team caters to CMB and GB&M; customers of HSBC and provides service and support for the customer digital lifecycle across Channels, GTRF, and HSS products. It spans across 6 Global Service Centers (Bangalore, Guangzhou, and Mexico).
- As part of customer onboarding, the Channel Enablement teams assist Clients with setup on eChannel payment platforms like HSBCnet and Connect. This entails adding users, accounts, payment & other services, and amendments to customer profile. These are critical due to complexity, aggressive and non-negotiable TAT with impact on revenue generation.
In this role, you will:
- Acquire and update knowledge on procedures related to relevant process.
- Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
📌 Processor Billing Services (Bengaluru)
🏢 HSBC Global Services
📍 Bengaluru