Job Summary:
Key Responsibilities:
- Make outbound calls to potential clients and follow up on leads.
- Explain immigration programs (PR, study visa, work permit, etc.).
- Understand client requirements and suggest suitable visa options.
- Maintain proper records of calls and client details in the CRM.
- Schedule appointments for visa counselors.
- Achieve daily, weekly, and monthly targets.
- Handle customer queries and provide accurate information.
- Build and maintain good relationships with clients.
Required Skills:
- Excellent communication and convincing skills.
- Basic knowledge of immigration services (preferred).
- Ability to work under pressure and meet targets.
- Positive listening and problem-solving skills.
- Basic computer knowledge (MS Excel, CRM tools).
Qualifications:
- Minimum 12th pass / Graduate in any field.
- Prior experience in telecalling, sales, or immigration (preferred but not mandatory).