Job Summary

The Customer Service Executive is responsible for handling customer interactions, resolving queries, and ensuring a smooth and positive customer experience throughout the customer journey.

Key Responsibilities
- Serve as the first point of contact for customer inquiries
- Resolve customer queries related to bookings, payments, documentation, and possession
- Maintain accurate customer records and update CRM systems
- Track complaints and ensure timely closure as per company SLAs
- Share project updates, notices, and communication with customers
- Assist customers during site visits, handover, and possession process

Eligibility & Requirements
- Any graduate




- 1-4 years of experience in customer service / CRM (real estate preferred)
- Robust communication skills in English and local languages
- Customer-focused attitude with problem-solving skills

Skills Required:
- Customer communication & relationship management
- Complaint handling & resolution
- Coordination & follow-up
- Documentation & record management
- Time management

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:
- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Customer Service Executive (Hyderabad)
🏢 Prosperiti Homes
📍 Hyderabad