Job Title: Customer Service Associate (CSA) - Menswear
Location: Kanakapura, Karnataka.
Experience Required: 2 to 3 years
Industry: Apparel Retail - Menswear
Job Summary:
Key Responsibilities:
- Greet and assist customers warmly, understanding their needs and recommending suitable products from the Menswear collection.
- Provide detailed product knowledge, including sizes, fits, materials, and styling advice for menswear.
- Maintain high standards of visual merchandising and ensure the store is well-organized, clean, and attractive.
- Achieve daily/weekly/monthly individual sales targets and contribute to overall performance.
- Collect and encourage customer feedback and reviews to improve service and gain brand trust.
- Support store-level marketing activities and in-store promotions.
- Comply with all operational, security, and grooming standards.
Key Skills & Competencies:
- Solid interpersonal and communication skills
- Energetic, polite, and approachable with a flair for customer interaction
- Sales-driven and goal-oriented attitude
- Knowledge of fashion, especially in the Menswear segment, will be a plus