Join our “Process Automation” team at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre

Job Title: Expert - Process Automation

Job Location: Chennai

Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the “Top 20 most admired Shared Services Organizations in 2022” by the independent global Shared Services & Outsourcing Network (SSON).

We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization.

In this role,



you will have the opportunity to provide best-in-class service within the Air Freight service line, supporting our DGFF regions and countries across the globe. The role entails comprehensive training to proficiently perform a diverse range of activities, including shipment creation and enrichment, document upload, CONSOL preparation, handling inbound consols, providing agent solution support, post-flight tracking, managing CONSOL costing, handling exception management, tracking and updating milestones, and booking transport services.

Key Responsibilities:
- Graduate in Computer Science/IT or equivalent Degree
- 2 to 5 years of experience in IT industry with code development background in dot net and SQL Server
- Excellent communication skill is a must
- Experience in.NET development, C# / VB.Net, the.NET Framework and related Windows / Web technologies, interacting with Microsoft SQL Server, REST and Web Services.
- Strong in LINQ, Entity Framework, ADO.NET
- Positive design appr

📌 Expert - Process Automation (Chennai)
🏢 Dhl
📍 Chennai