Job Title: Customer Care Executive (CCE)

Location: Jaipur
Experience: Fresher to 10 Years
Employment Type: Full-Time

Job Summary:
Key Responsibilities:
- Handle inbound and outbound customer calls professionally
- Resolve customer complaints effectively and within TAT
- Provide accurate information about products/services
- Maintain and update customer records in the system
- Follow up with customers for feedback and issue resolution
- Achieve daily/weekly performance targets
- Escalate complex issues to the concerned department when required

Required Skills:
- Good verbal and written communication skills
- Basic computer knowledge (MS Office, CRM tools)
- Strong problem-solving ability
- Ability to handle pressure and meet targets
- Customer-oriented mindset




- Valuable listening skills

Eligibility Criteria:
- Minimum Qualification: 12th Pass / Graduate
- Experience: Fresher or up to 3 years in Customer Service / BPO / Call Center
- Language: Hindi & English (Additional language is a plus)

Preferred Qualifications:
- Experience in inbound/outbound process
- Experience in telecalling or customer supportJob Title: Customer Care Executive (CCE)

Job Types: Full-time, Permanent

Pay: ₹10,724.45 - ₹35,362.74 per month

Benefits:
- Provident Fund

Work Location: In person

📌 Customer Service Representative (Jaipur)
🏢 Employee Hub
📍 Jaipur