Job Summary

Key Responsibilities Customer Interaction & Support
- Handle inbound and outbound customer calls for the UK region.
- Understand customer inquiries and provide accurate information.
- Resolve customer issues promptly and professionally.
- Maintain a high level of customer satisfaction and service quality.

Sales & Conversion
- Identify customer needs and promote relevant products/services.
- Achieve monthly sales targets and performance milestones.
- Follow up with leads and convert them into successful sales.
- Maintain detailed records of calls and sales interactions.

Process & Compliance
- Follow UK process guidelines and company policies.
- Ensure all customer information is handled securely and confidentially.
- Maintain call quality standards and adhere to scripts when required.
- Collaborate with team members to meet overall performance goals.

Required Skills & Qualifications




- Excellent spoken English with a transparent and neutral accent (UK shift experience preferred).
- Prior experience in BPO, sales, or customer support (UK/International process is an added advantage).
- Strong communication, persuasion, and problem-solving skills.
- Ability to handle pressure and work towards targets.
- Good computer skills and ability to work with CRM tools.
- Minimum qualification: 12th pass / Graduate preferred.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹45,000.00 per month

Education:
- Bachelor's (preferred)

Experience:
- Sales: 1 year (required)

Language:
- English (required)

Shift availability:
- Day Shift (required)

Work Location: In person

📌 Customer Care Executive (Prayagpur)
🏢 BizzBuzz Creations.com
📍 Prayagpur