Job Roles & Responsibilities:
- Warmly welcome every guest and maintain a friendly and positive approach while interacting.
- Assist visitors with their questions, provide directions, and explain available games or services.
- Address guest concerns or complaints calmly and ensure appropriate resolution.
- Guide customers regarding ticketing systems, tokens/cards, and game instructions.
- Observe guest experience regularly and gather feedback to improve service quality.
- Keep proper records of guest interactions, complaints, and resolutions on a daily basis.
- Assist in coordinating birthday celebrations, events, and group bookings within the facility.
- Ensure guest areas remain neat, organized, and comfortable at all times.
- Follow all operational, safety, and service guidelines provided by the management.

Job Requirements
- Education: Minimum 12th Pass (Graduation preferred).
- Age Limit: 20 to 35 years.




- Communication: Ability to communicate well in English & Hindi
- Personality: Presentable appearance with positive attitude and good body language.
- Behavior: Polite, confident, and customer-friendly approach.
- Availability: Willingness to work in rotational shifts(11:00AM-8:00PM & 1:00PM-10:00PM), weekends, and holidays.
- Experience: Prior experience in customer service(Freshers are welcome)

Working Hours:11:00 AM to 08.00 PM & 01.00 PM to 10.00 PM (Rotational Shifts)

Salary Range:₹15,000 - ₹21,000 per month (depending on experience).
Contact

Job Types: Full time, Permanent

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:
- Cell phone reimbursement

Work Location: In person

📌 Front Desk Receptionist (Hingna)
🏢 Xplore Trampoline and Amusement Park
📍 Hingna