Job Title: Retail Sales Executive
- (Jewellery Design Consultant)
Experience : 1-4 years
Salary : 2-4.5 LPA
Department: Sales
Employment Type: Full Time

About Firefly Diamonds

At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) -)

We’re a small, rapid-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery.

Responsibilities:
1. Sales and Customer Engagement
- Achieve individual sales targets and contribute to the store's overall sales goals.
- Engage customers in a friendly and approachable manner.




- Assist customers in finding the right jewelry for their needs and preferences.
- Support the team in promoting the Firefly Sparkle Plan (FSP).

2. Product Knowledge and Presentation
- Develop a strong understanding of lab-grown diamonds, including the 4Cs, benefits, and Firefly's offerings.
- Present jewelry to customers effectively, highlighting its features and benefits.
- Learn to showcase jewelry and explain its craftsmanship.
- Provide accurate information about products, materials, and certifications.
- Assist senior staff in handling customer inquiries and requests.

3. Customer Service and Relationship Building
- Provide excellent customer service, ensuring a positive and welcoming experience.
- Assist in building customer relationships under the supervision of senior staff.
- Learn to follow up with customers and address their needs.
- Support the team in resolving customer concerns and issues.
- Contribute to customer sat

📌 Retail Sales Executive for Nibm, Pune
🏢 Firefly Diamonds
📍 Pune