Front Office Executive - Retail Industry(Female only).

Key Roles & Responsibilities:
- Greet and welcome customers courteously at the store entrance.
- Handle customer inquiries, complaints, and product-related queries.
- Manage billing desk support, returns, exchanges, and basic POS coordination.
- Maintain customer records, loyalty program enrollments, and feedback forms.
- Coordinate with sales staff for customer assistance and promotions.
- Answer phone calls and manage walk-in appointments.
- Ensure store ambience, cleanliness, and display standards near the front desk.
- Support daily sales reporting and cash counter coordination.

Required Skills & Expertise:
- Excellent Communication & Interpersonal Skills (English Preferred).




- Polite verbal communication and customer-first attitude.
- Ability to handle difficult customers calmly.

Operational Skills:
- Understanding of retail billing and return policies.
- Basic MS Office (Excel, Word).
- Customer Service Skills.
- Robust problem-solving ability.
- Upselling and cross-selling support skills.
- Complaint handling and escalation awareness.

Personal Attributes:
- Well-groomed appearance.
- Positive body language.
- High energy and patience during peak hours.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:
- Provident Fund

Work Location: On the road

📌 Front Office Executive (Kanpur)
🏢 Anaya Placement
📍 Kanpur